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"Networking and Hosting Solutions That Work!"

T elecommunications 

The telephone set that was invented by Mr Bell is no longer the novilty that it was. Today, it's one of the most important tools in the business office and home.  Whether you're a small business with a single telephone line that's shared with a fax machine or a multi-million dollar corporation where everyone has their own direct telephone and fax numbers, keeping your ability to talk and communicate with your customers can mean the difference between making a profit and closing your doors.

A friend of mine who owns restaurants tells me that if a phone is not answered by the thrid ring, the customer is going to hang up and call someone else.  When that happens, it means you've lost the sale.  While we all like to talk to that ever elusive "live person," it's no longer economical to dedicate a person to the position of answering the phone 100% of the time. ChicagoNetTech can create a solution for you that will give you the best of both worlds.  Have your phone answered by a live person whenever practical or have it automatically answered by an auto-attendant should that person step away from their desk and not be available to answer personally.

If you've ever had the opportunity to look for a new telephone system, you know that it's easy to become overwhelmed during the process.  ChicagoNetTech suggests only Nortel Norstar Telephone equipment for one reason - DEPENDABILITY!  It works from the day it's installed and it keeps on working for years - without failure.  We'll soon have more information about Nortel Norstar telephone systems, including the basic programming information that seems to be so elusive after you put the manuals away, avialable online for you.  If you require more information or give us at call and we'll be happy to discuss your options with you.  If you like, we can even set up an appointment and come to your office to discuss your requirements.

Click here to see a listing of the basic Norstar programming commands.

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