Acceptable Use Policy

Programming your Norstar system

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These overlays are placed over all of the 8 buttons on the M7208
and on the M7310,M7324 over the top 4 buttons.

Entering Administration for the 308, 616 and 824 Norstar control units.

Administration is for Time & Date, Speed Dial, Line & Set Names, Capabilities, System-Wide Speed Dial, PRI & T-1 Configuration, and all of the other programming aspects of your Nortel Norstar telephone system.

IMPORTANT SECURITY NOTE: NEVER USE 1234, 4321, or any number consisting of all the same digits, ie: 1111, 2222, 3333, 4444, 5555, etc as a password for your voice mail.  These combinations are easily guessed, and hacked, by people who dial into telephone systems and try to guess password codes.  Norstar NAM and CALL PILOT PASSWORDS can be up to EIGHT (8) DIGITS IN LENGTH.  The longer your password, the more secure the access to your voicemail.

Note about the Administration access code:
* * * C A U T I O N * * * SERIOUS DAMAGE CAN BE DONE BY NON-QUALIFIED SERVICE TECHNICIANS!  If incorrect programming information is entered, it could render your system inoperable!   PLEASE CALL for information on how to enter the programming mode of your Nortel Norstar telephone system.

Programming access codes will be supplied ONLY to authorized Nortel Norstar Telephone Service Personnel.

If you call, and we cannot assist you on the phone, we will be glad to send a service technician to your location to either train you or assist you in programming your Norstar telephone system.  Appropriate service charges will be billed for both telephone based and on-site service calls.  Service calls are billed at the rate of $95.00 per hour, in 1/4 hour increments.  Travel time may also be added to the cost of your service call.  Visa, MasterCard and American Express accepted.

When in programming just press the (next) button until you see what you want to change.  Then press (show), then (change) if you want to change it.  If you pass the function you want to access,  just press (back)

EXAMPLE: To change the TIME & DATE, Press (next) until you see TIME & DATE in the two-line display on the programming set.  Then press (show), then (change), then (change) again, changing the TIME if you need, then (next) again until you see what you need to change.  Example; if only the HOUR portion of the TIME field needs to be changed for day light savings time, press (next) until you come to the HOUR portion of the TIME and DATE entry section of the programming.  Change the HOUR, and press (next).   Then press release (RLs) when you are done making changes to exit the programming mode.

TIME & DATE Programming

If you just need to change the TIME and DATE on your NORSTAR system, then try the following:
"Feature ** Time" and follow the prompts.  If your local telephone company provides CALLER ID, please remember that the telephone switch in the central office may be off by as much as 5 minutes from the actual time.  Your phones will be set to the telephone company time whenever you receive a new call.

SYSTEM Programming

This System Programming mode of your Nortel Norstar telephone system is provided for: CONFIGURATION, TRUNK DATA, LINE DATA, LINE ACCESS and CALL HANDELING. We DO NOT provide telephone assistance for PRI or T-1 programming on the telephone as this type of programming is provider specific, and we must first contact your service provider in order to ascertain the configuration of the digital network providing your telephone service.

SERIOUS DAMAGE CAN BE DONE BY NON-QUALIFIED SERVICE TECHNICIANS!  If incorrect programming information is entered, it could render your system inoperable!  PLEASE CALL for information on how to enter the programming mode of your Nortel Norstar telephone system.

If you do not know your Norstar telephone system programming code, we cannot assist you!  Programming access codes are supplied ONLY to authorized Nortel Norstar Telephone Service Personnel.

Be Careful when you are working within Norstar System Programming.  Take your time and look at the display of the phone on which you are working!  READ WHAT YOUR SYSTEM IS TELLING YOU VIA THE TWO-LINE DISPLAY ON THE TELEPHONE SET YOU ARE USING TO DO THE PROGRAMMING, and you won't get lost or confused.  When the word (SET) shows up it's asking what extension number than you want to program.  Enter the EXTENSION or SET number of the set you want to change or modify.  When you see something that you need to change press (SHOW) then (CHANGE THE DATA OR PRESS THE CHANGE KEY) then press (NEXT) to store the changes.

We hope this abbreviated instruction set will help to you save money by not having to call in a service technician to make simple programming changes to your Norstar system.  If you do require an on-site visit, and you are located in the Northern Illinois, Southern Wisconsin or Northeastern Indiana area, please call our offices at 773.365.0105, X221.  If we are not in the office, please leave your name, telephone number and the best time to call.  We will return your call and schedule service call time with you.  Service calls are billed at the rate of $95.00 per hour, in 1/4 hour increments.  Travel time may also be added to the cost of your service call.  Visa, MasterCard and American Express accepted.

FEATURE CODE Quick Reference Guide
NOTE: Not all features are available on all software releases

All Features without the * can be programmed to a button using "Feature * 3"

VOICE MAIL Feature Code Guide

INTERRUPT A VOICE MAIL TRANSFER TO YOUR MAIL BOX

CALL RECORD - Must be enabled by installer.  May not be legal in all areas.

DOOR PHONE Feature Code Guide

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